Before buying tickets on StubHub
To update your shipping address at checkout's "Ticket Delivery" page:
- Next to "Your tickets will be shipped to:" select "Change Address"
- Select an existing address from the list or "Add Shipping Address." If you chose the latter, enter a new address and "Continue"
After buying tickets on StubHub
Guest users:
- Follow Buying and viewing tickets as a guest to view your order details
- Use the instructions under Registered users depending if the tickets are in-transit or not
Registered users:
- Go to 'My tickets' then Orders
- Select "View details" then "Change delivery address"
- Review your default delivery address. Select "Edit" then "Add Address" to change it.
- You can also select "Add your travel plans" and fill in the info. We'll deliver your tickets to either your default or travel address depending on when they're shipped.
- If your tickets are already in-transit and you need them rerouted: Please contact us. We'll check if there's enough time to reroute your package to a different address.
- If you're shipping the tickets to a hotel or friend or family member's place: We recommend contacting them first so they can expect the delivery. Hotels may not hold packages long.
