We email you that your account details changed whenever you:
- Place an order
- Reset your password
- Add a credit card
- Add or edit an address
- Edit your default contact info
- Edit a contact
- Add a PayPal account for selling tickets
- Add a direct deposit account for selling tickets
After 3 failed attempts to log in, your StubHub account is temporarily disabled. You can retry in a few minutes.
- Made changes to your account info within the last few hours? You can disregard the email.
- Didn't make changes to your account info within the last few hours? Update your password by following Changing your password and password requirements. Then contact us right away.
