Refund policy

Our refund policy is designed to ensure that our customers are satisfied with their purchases and have a clear understanding of the options available to them in the event that they need to request a refund. Please review the following points to understand our refund policy:

1. Eligibility: In order to be eligible for a refund, the item must be unused and in the same condition that it was received. It must also be in the original packaging.

2. Timeframe: Customers have 30 days from the date of purchase to request a refund. After this time, we are unable to offer a refund.

3. Refund process: To request a refund, customers should contact our customer support team with their order number and reason for the refund. Our team will review the request and provide further instructions on how to proceed.

4. Refund options: Depending on the circumstances, customers may be eligible for a full refund, partial refund, or store credit. Our customer support team will work with each customer to determine the best option for their specific situation.

5. Refund status: Once a refund has been approved, customers can expect to see the funds returned to their original form of payment within 5-7 business days.

We understand that every situation is unique, and we are committed to working with our customers to ensure a positive experience. If you have any questions or concerns about our refund policy, please don't hesitate to reach out to our customer support team for assistance.